Introduction

At Dhunthm Wolmixr, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your data when you visit our website or use our investing education services.

We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we're transparent about our data practices.

Information We Collect

Personal Information You Provide

When you interact with our services, we may collect:

• Contact details: name, email address, phone number
• Mailing address for service delivery
• Educational background and investment experience level
• Communication preferences and feedback
• Payment information for course enrollment

Information Collected Automatically

Our website automatically gathers certain technical information:

• IP address and browser type
• Pages visited and time spent on our site
• Device information and screen resolution
• Referral source (how you found our website)

How We Use Your Information

We use your personal information for legitimate business purposes:

• Providing educational services and course materials
• Responding to your inquiries and support requests
• Sending course updates and educational content
• Processing payments and managing enrollments
• Improving our website and services based on usage patterns
• Complying with legal obligations and record-keeping requirements

We never sell your personal information to third parties, and we don't use it for purposes unrelated to our educational services.

Data Sharing and Third Parties

We maintain strict control over your information and share it only when necessary:

Service Providers

• Payment processors for secure transaction handling
• Email service providers for course communications
• Website hosting and technical support services
• Analytics tools to understand website performance

All third-party providers are contractually required to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information when required by Canadian law, court orders, or to protect our legal rights and the safety of our users.

Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Withdrawal of Consent: Withdraw consent for data processing where applicable
• Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us using the information provided below. We'll respond within 30 days of receiving your request.

Data Security and Protection

We implement comprehensive security measures to protect your information:

• Encryption of sensitive data during transmission and storage
• Secure servers with regular security updates and monitoring
• Limited access controls - only authorized personnel can access personal data
• Regular security audits and vulnerability assessments
• Secure payment processing through certified providers

While we use industry-standard security practices, no system is completely secure. We continuously monitor and improve our security measures.

Data Retention

We retain your personal information only as long as necessary:

• Active customer data: retained while you use our services
• Course completion records: kept for 7 years for educational verification
• Financial records: retained as required by Canadian tax and business laws
• Marketing communications: until you unsubscribe or request deletion

When retention periods expire, we securely delete or anonymize your information.

Cookies and Website Technology

Our website uses cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality and security
• Analytics cookies to understand how visitors use our site
• Preference cookies to remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

International Data Transfers

Your personal information is primarily stored and processed within Canada. If we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions or approved transfer mechanisms
• Contractual protections with international service providers
• Compliance with Canadian privacy law requirements

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes:

• We'll post the updated policy on our website
• We'll notify you via email if you're an active customer
• The effective date will be updated to reflect when changes take effect

We encourage you to review this policy periodically to stay informed about how we protect your information.